Testimonials
What our customers are saying?
Reply from Les: Thanks Ana, it was a pleasure to have helped you out and glad to hear you enjoyed the service provided. There’s no reason to do it any other way in my mind. Many thanks again.
Reply from Les: Very much appreciated for your kind words. And, I will be there for any, of your automotive concerns or needs. Until next time.
Reply from Les: Very much appreciated for your kind words. And, I will be there for any, of your automotive concerns or needs. Until next time.
Today was my second visit to Les Dobos Automotive. Once again I left his shop with wallet intact and no up selling. Being on a very restrictive budget and a meagre fixed income, Les and his staff were able to repair my older model car so that I could continue on my way far safer than when I arrived. Friendly, honest and knowledgeable, Les Dobos Automotive is the only shop I will attend for all my auto repairs and maintenance. Extremely helpful and honest.
Honestly the best service and kind attitude! Highly recommend this mechanic shop!
Les is an outstanding business owner. He is very professional but also has a lot of integrity. He and his team goes above and beyond to make sure you are satisfied. I won't go anywhere else to get help with my car in the future. Thank you Les!
Reply from Les: I appreciate your business Kyle and look forward to assisting you in all your automotive concerns and maintenance. Thanks for the 5 STARS!
5 star rating!!!!!
Great and easy service and very kind. Will be coming back in the future for sure
Reply from Les: It was a please to meet you and some of your family. Grateful for your support of my business and will continue to do my very best by you. Thanks again. Les
Great service very professional, highly recommend.
Reply from Les: Thank you Roger, being professional, genuine and what people are looking for is my mission statement.
I highly recommend this place. The owner Les is friendly, honest, reliable, and extremely knowledgable. They know what they are doing and the prices are VERY reasonable too. Thank you!
Friendly and good service
Reply from Les: Thanks for the 5 stars Colin. Being friendly isn’t hard plus, it the right thing to do. All the best.
Les was very professional and awesome to deal with. Accurate quote and time frame as well as competitive rates. Good experience overall.
Reply from Les: I appreciate your kind words and your 5 stars Michael. Glad we could accommodate.
Les Dobos Auto is amazing; every time they are professional and go out of their way to make sure all your needs are met. I am immunocompromised and they do contactless service, wear gloves and wipe everything down. When there was an issue with a part they replaced it immediately and for free. Highly recommend them for your vehicle service.
Reply from Les: Thanks for your kind words Chris, better than expensive advertising. Glad to help
We have a very old car and that's the main reason why my husband and I are very hesitant to take our car to any autoshop because we're pretty sure our car screams "cash cow" all over it. So I had to look for an autoshop with a good review and I found Les' shop. I was pretty impressed with the 5 star review they have. The reviews aren't fake! This is the best shop really! Les won't offer anything that doesn't really "need" fixing just to get more bucks out of you. He is the most honest business person I've met. He really values his customers and you won't have to worry about anything at all. Thank you for taking care of our Ferdy Les Dobos Monterey Park Auto Centre Team!
Reply from Les: Thank you Mysher for your wonderful review. David and yourself deserve the same respect on a Ferdy as a Lamborghini. My goal is to have my clients leave feeling happy about their investment. It brings me as much joy as winning a lottery. All the best and stay warm. Les
Les took my Jeep in as soon as I called. Great service he made sure my Car was fixed correctly and in a timely manner. He kept me up to date on diagnostics and repairs. I definitely recommend him. He will be getting all my business.
Reply from Les:Thanks so very much for your review Melody. It brings me great joy to help my clients out as quickly as possible whenever possible, it’s a great feeling for both of us. Thanks again Melody.
I used them for my squealing brakes. First time there. Excellent job, service and reasonable price
Reply from Les: Thank you for the review Shiraz, we always do our vey best for everyone.
First time visiting. Les was very nice with me on the phone. Gave me updates via phone and email. Priced very fair and got the job done quickly. Will definitely recommend and visit again!
Reply from Les: Than you Roberto for visiting my shop and trusting us with your investment. Independents survive on these reviews and we are grateful
Great customer service and Les is amazing
Reply from Les: Thank you for your kind words. They are very much appreciated.
Thank you for your good service 🙏...appreciate it!..always there when I need help with my vehicle.
Reply from Les: My pleasure Elaine. I enjoy educating my clients along the way so that they get to know their vehicles, not just spend spend spend.
Your 5 star review is very much appreciated. Thanks Les
They clearly know what they are talking about and happy to demonstrate for you. Exceptionally friendly service and very good about communicating with you. Would have no reservations about taking my vehicle back.
Reply from Les: Thank you for your wonderful words. It’s the best way to perform for clarity and peace of mind. Definitely useful to my clients and to myself. We’re here to teach as well as repair and service.
Thanks again.
Les
Exceptional service with outstanding customer service! Les is a mechanic with a heart and conscious.... such a rare find. For the Ladies out there.... you will be safe and in good hands!
Reply from Les: Thanks Rachelle for lifting me up with your fantastic review.
It was my pleasure to help you with your vehicle in all ways, even the overtime which I believe you understand.
Thanks for being a great client today.
Cheers 🥂
Very professional and honest mechanic!
Reply from Les: And you Victor are a very nice person to say so. I enjoy being professional as it makes it so much easier for clients to feel more comfortable at my establishment. We will always try to accommodate as best as we can and with great reviews like yours, it’s easy to keep doing what we are doing.
Found this auto shop by pure coincidence and what a blessing that was ! Les charged me less than half of what most of other garage were charging me for a brake job. He is honest, hard working and just a wonderful human being in general ! Was totally worth the 30 minutes drive I did. Les and his team are absolutely wonderful ! Will be back for future car repairs
Reply from Les: Hi Jaye, I’m so glad you found me too. It was a pleasure meeting you and your wife and lovely pet. I prefer to work “with” people when they are on a specific budget. It’s best to be 100 % honest and it’s also easier than being untruthful. Too much effort. Your business was very much appreciated.
Beyond happy with the amazing customer service and auto services done on my vehicle.
Reply from Les: Thank you Ana for your 5 stars. I enjoy providing the best client experience while you are at my shop. Leaving happy is goal number 1. Plus it’s easy being nice to people. Thanks again.
Les
Excellent customer service. Very honest and fair prices. Les Dobos will treat you with the utmost care. I highly recommend this automotive business Services: Auto engine diagnostic, Oil change, Electrical, Wheel alignment, Transmission repair, Air conditioning
Changed tires on a Volkswagen Tiguan and brakes he didn’t do a weel alignment so it wore out the front tires on the inside tread and didn’t change the back brakes because there electronic parking brake so he decided to lie a charge me for all new brakes I took it to Volkswagen and they confirmed that the back brakes are original he charged me $1800 for work that wasn’t even done
Reply from Les: Ladies and gentlemen of the reading public.
I was very distraught at the accusation so I got dressed on my Sunday day off and went to the shop to fire up the computer to print off the invoice. Regretfully, Tobie’s claim is unjustified as he was indeed only charged for what he approved to have repaired, nothing more is on the invoice and NO, rear brakes were NOT DONE due to scanner software unable to retract the rear parking brake system. These repairs were completed on
January 11, 2020. I’m definitely not the person that Tobie has expressed I am and have reached out to him via phone call and text message.
Hi Tobie thanks for letting me know of your concerns. When I get back to the shop on Monday I will bring up your invoice to scrutinize this information. Changing tires never includes a wheel alignment unless we see previous wear and recommend it or the client requests it.
As for the claim of not doing any work and being charged for it will be looked into but I can assure you that
“I WOULD NOT CHARGE A PENNY FOR ANYTHING NOT DONE” but in the interest of full investigation, I will be searching for your invoice first thing Monday morning. Please provide the Vin # for the vehicle as all repairs at my shop document the vin #. My goal is complete client satisfaction and in all fairness, I wished you would have stopped by for a person to person discussion.
Thanks, I will be in touch.
PS: I would rather lose the sale of “any invoice amount” than taking someone’s hard earned money.
Broke down in front of Les Dobos, needed 2 jugs of Antifreeze. The lady at front was very nice as was the older gentleman. He got me 2 jugs of NAPA premixed antifreeze which cost $20 each at NAPA but charged me $75 and said it is hard to find. A bit high of a mark up in my opinion but I got myself on the road again.
Reply from Les: Hi Barry, Thanks for the feedback I appreciate it. You are absolutely correct as far as the pricing is concerned. A business such as mine relies not only on labor sales but the marked up sales of products. Because I am not a parts store that an individual can “always” buy for a way better price at a dedicated parts supply store. I entered my price into a business pricing matrix formula and unfortunately, it produced the undesirable price. The bottle of coke at the Safeway will be $2.69 plus taxes deposit etc. At the theatre….it’s an amazing $5.00 ++ a 10 cent drink in a restaurant is all of a sudden $3.75 to the consumer even if he drinks only 1. It’s definitely something I have a hard time with too.
I am grateful for the business and the feedback and I will revisit the pricing matrix to see if I can provide what others may be looking for.
PS: When I said hard to find I did mention the “concentrate” was nowhere to be found amongst my suppliers, only the 50/50. I have even inquired with dealerships.
Have an awesome day, stay safe and happy for the holidays.
Reply from Les: Thanks for the 5 star review
I had my car exhaust and windshield replaced this week at Les Dobos Auto Centre. From the booking to completion I was kept in the loop. Friendly staff, great service in a timely matter. My car is a lot quieter now. To boot, I was pleasantly surprised the bill was not as high as I had expected. Thanks to you and your team, I will be seeing you with any other problems that may arise.
Reply from Les: Bernadette,
Thank you for your kind words we really appreciate it. I will pass on your regards to our team. We look forward to helping you in the future with all your automotive needs. Have a wonderful day.
Absolutely awesome. Been coming here for years. My vehicle is my life. Without it, i cant go anywhere. I completely trust these guys to be fast and efficient and to only replace or repair what is needed.
Reply from Les: We’re very happy to have helped you out as you have become accustomed to and thanks for the 5 stars Jean. Much appreciated.
Absolutely awesome. I have been going there for many years and service has always been great and honest on what I need for my vehicle. Front staff Amy and Les are so friendly. Great place to bring your vehicle.
Absolutely awesome. I have been going there for many years and service has always been great and honest on what I need for my vehicle. Front staff Amy and Les are so friendly. Great place to bring your vehicle.
Reply from Les: Thank you for you kindness, I will pass that onto the team. We truly appreciate your business.
Thanks Les!
Reply from Les: Hello Navjot, my apologies for the delay in getting a response to you in regards to the review. I wasn’t aware I was even able to do it!! Guess that’s why vehicles and great customer service are my strengths and not computers but, you can learn something new every single day of your life. Cheers
Reply from Les: And you Victor are a very nice person to say so. I enjoy being professional as it makes it so much easier for clients to feel more comfortable at my establishment. We will always try to accommodate as best as we can and with great reviews like yours, it’s easy to keep doing what we are doing.
Reply from Les: Thank you James, that’s my style. No one should feel overwhelmed. The “Golden rule” dominates my thinking.
Reply from Les: Hi Terri, thanks so much for your review. It was my pleasure to help you out with your vehicle repair requests and appreciate your confidence im my company and shop. My biggest pleasure is helping out my customers to the best of my abilities. It’s very rewarding and an important part of my life. Thank you again.
Les and his staff were really great to deal with, they quickly identified the issue with our Subaru, provided quotes and were more than happy to answer all of our questions. I will trust them 100% with any of our vehicles in the future.
Reply from Les: We certainly appreciate the opportunity to assist you with your vehicle concerns and to give back that piece of comfort you have enjoyed driving your vehicle. Thanks for your business and in supporting a local independent.
There is a reason why this business has 5 star reviews. Les is a literal angel. He not only comes up front to deal with customers face to face and answers the phone calls that come in, he also communicates all through the work with pictures and videos, texts and phone calls. He’s honest, friendly, doesn’t do any work you don’t need and he’s very reasonably priced. Stop looking for a mechanic and go see Les. I promise it’s worth it. I still have much more work on my worthless car that turned out to be a bad deal for me in the end, but Les was so transparent about everything he’s found. He could be banking some serious bank off me if he really wanted but he gives honest recommendations and he’s already looking for the parts before you even reply so he can have answers ASAP. Seriously greatest service I’ve ever received from a mechanic. He’s running his business right and creating customers FOR LIFE instead of squeezing every penny out of one job. Like I said, he’s an angel. Stop wasting your time looking for a good mechanic because you already found one. Thanks, Les! I appreciate you.
Reply from Les: Hi Mallory, many thanks for your kind words. I really enjoy being the type of service provider you and other clients describe. Being honest and upfront with you is the key to have you return and hopefully recommending others to come see me for I can never help another without helping myself.
All the best.
Got a flat tire, brought it in and they repaired and put back on in less then two hours....
Reply from Les: I am very pleased to be able to make it happen in the timeframe you were hoping for. Many thanks for coming to my shop.
Reply from Les: Hi Levi, always appreciate the 5 stars. Thanks
Les is a great place. Infact its my go to. I will continue to use he's services . Great place friendly people!
Reply from Les: Thank you Mare, I enjoyed our meeting. Being friendly makes me feel good which makes you feel good too.
Les was so accomodating and helpful. Fixed my car with a check engine light issue within a day. Pricing seems fair and the location is easy to access. Thank you!
We have had all 3 of our vehicles serviced at Les Dodos Monterey Park auto centre, from maintenance to major repairs. I am so pleased with Les and his staff. Les got our vehicle in when we had an emergency and just went above and beyond working with us to get the vehicle repaired. I am so grateful to have a mechanic close to my neighbourhood who is reliable and trustworthy. We will be bringing our vehicles back to this business.
Reply from Les: Thank you so very much for this review and your continued patronage.
Best shop in the city. Les and his people rock. I take my car here exclusively as they know what they're doing and will never rip you off. Showed up one afternoon with some help changing my air filter. Les took 5 minutes out of his day to replace it for me. No charge!! If you want great, friendly service, Les Dobos Auto is my shop of choice; make it yours as well!
Reply from Les: Hi Ian, my apologies for the late reply. I do my best to acknowledge kind words but every so often I let one sit too long before responding.
Your words are assuring me that what I do for all clients possible that I am doing it right.
All the best to you.
I am so thankful to have found Les Dobos Auto Center. Les and his staff are friendly and professional with clients and are knowledgeable, competent mechanics when it comes to diagnosing automotive problems. They went above and beyond keeping me informed every step of the way with the progress on my Ford Escape and I was pleasantly surprised with their fair pricing. I would highly recommend their automotive repair services.
Reply from Les: Thanks so very much for your kind words Lee Anne. I really enjoy having the customer involved with the inspection and repairs process. Everyone is at ease this way.
Thanks again.
Am happy to say this has been a great experience with some wonderful people. Went the extra mile to deal with my service issues, got my vehicle an me back on the road when I really needed my car and have me winter ready fast! Will be using them from now on!
Reply from Les: We’re glad to hear that Rick and many thanks for your patience and understanding with the interesting concerns the vehicle threw at us. Always great to get the participation of our clients to solve whatever it ails it. Many thanks Rick, until we meet again. Happy New Year
Stopped in for a front axle seal repair and to get some engine code diagnostics , great , honest service , no pressure to repair anything more than what was needed and for a very reasonable price . Definitely recommend Les for all your auto and truck repairs.
Reply from Les: Thanks Chris, your kind words and confidence in me and my crew make us truly proud to be doing what we do.
Great business. Les is extremely friendly & always available; it's very nice to talk to the same person each time. He even sent me updates on the job as they were working, so I knew exactly what was going on. Prices quoted are always accurate, and work done is high quality. Would highly recommend.
Reply from Les: Hi David, your comments and stars are very much appreciated. I find it easy and like to provide confidence from my clients from beginning to end with full transparency. Thanks again.
Les is honestly the best and most honest auto repair shop I've been to and that says a lot as I've been to many. For all the people who feel a lot of apprehension when it comes to car repairs, bring your car over to Les and take comfort in knowing that you get quoted the right amount and with the job done perfectly.
Reply from Les: Thanks Franklin for your visit and your honesty in your review. I really enjoy helping make someone’s day by providing everything that you mentioned. Thanks for your business today and enjoy your vehicle.
I have been going to see Les and his team for a few years now for repair on the assortment of beater cars I've had. Les has always been honest and his prices, always fair. This shop won't rip you off, they'll go above and beyond every time to make sure your car is safe to drive. Whether big repairs or your regular maintenance, Les is your go to for top notch car service! His honesty and great customer service will bring me back again and again. Though usually the cars I bring in are more of a headache than your average vehicle, Les is always patient with me and understanding of circumstance, though i wouldn't blame them for cussing my car out when I leave! Haha. Thank you Les and your team for never failing to help me and for going above and beyond, every time. You've never failed to give me peace of mind.
Reply from Les: Hi wastedkermit !! Thanks for the awesome review on how things are dealt with here at my shop. You and every single client of mine worked hard for their money and deserve to be treated the same way “I” would want to be treated regardless of what is driven. The GOLDEN RULE is paramount. Thanks again.
Les
Had a tire blow right as the first snow hit, phoned many places that were all very busy changing tires (which is completely understandable haha). Phoned Los Dobos who said that they were booked fully but would do their best to get my rubber on the rim if they had a chance to. They went above and beyond to squeeze me in and got my tire on the rim. When I went to pick up my tire they went the extra mile AGAIN and was able to put my tire on the car as well. They are very decently priced and very friendly people. I will most definitely be back. Thank you so much to the whole crew!
Reply from Les: Thanks so very much for all 5 stars Robyn. When the chips are down, I/we do our very best to help anyone we can. Working with us by leaving it was awesome of you, much appreciated.
Stay safe, stay warm and most of all, STAY HAPPY.
Les and the team.
Great service, friendly staff and the owner isn't all about taking all your hard earned money.
Reply from Les: Hi Loki, awesome of you to back up my true business practice. i got tired of working for the greedy guys who want the 1 big sale. You being my client for the long run is always a better option. “The Golden Rule” is always the best .
Thanks a million for the 5 stars.
Les
Les is awesome I will be using this place again in the future
Reply from Les: Thanks Jon, it was a pleasure meeting you today and assisting you with your vehicle requirements for winter. Coming from Okotoks too is very thankful in supporting my business.
I do have clients from all quadrants of this city.
Cheers
Just moved to Calgary and was looking for a mechanic to service my van. Can’t tell you how lucky I was to discover Les and his team of professionals. If you’re looking for a professional, friendly and very honest mechanic ( something not easily found these days) I would look no further than Les Dobos for your car and van repairs. Highly recommended, and worthy of 6 stars if that was an option.
Les and his team are incredibly patient and kind individuals. I came to Les a couple weeks ago after discovering my vehicle had a flat tire as I left work the evening before. Les got my vehicle in right away and kept me informed throughout the entire process. He was understanding of my budget with this unexpected expense and provided me with multiple options so I could make an educated decision for myself. They brought me into the shop so I could see exactly what was going on with my vehicle as well so that I could be fully informed in deciding what the best way to proceed would be. I’m very happy with the service I received at Les Dobos and will happily be recommending them to my friends and family in the area.
Reply from Les: Thank you Schae for your honest comments about me and my team. We enjoy helping as much as we can and enjoy the full disclosure business practices. I too look for the same thing in a business when I get unexpected challenges arise with life. The golden rule is the best way to work with my clients.
Thanks for adding to my galaxy of stars.
Les
Last summer my AC wasn’t working and because I live close by I went to see him after I saw The AC repair sign he placed outside his shop, he checked my car and asked to come pick it up later that day, when I went to pick it up he said everything is good now so I paid him and left on a hot day but no cooling was coming out so I went back to tell him that the AC is not working he said to leave it for one more day then he called me and said he needs to replace major parts for about $350 that is after I paid him $285 and when I asked why he didn’t tell me before after he had it the whole day, then he said he wasn’t sure and immediately offered my money back except the initial cost, so I took my money and went to another mechanic who fixed it for while I was standing next to him at total cost of $190. I just felt this guy knew nothing about AC’s and was trying to rip me off. Find some body else to fis your auto this man is not honest.
Reply from Les: Hi Yasser, I’m sorry that you had a poor experience at my business. There truly are variables that come into play all the time with the ac system and I myself am not typically the individual who is servicing your vehicle. I must trust my techs on what they inform me of too. So once again, I do apologize and appreciate the feedback even though it was a poor one.
I however am an honest individual who does the best that he can for both the clients and my business and facility. Mistakes happen every day in every business and trade, we’re only human. I hope you enjoy your working ac system too. PS: it would be great to have you share your techs fix on your vehicle to ensure I never make this error again with anyone else. Have an awesome day and stay happy and safe.
PS: THAT WAS 2 YEARS AGO !!!
Love these guys, work well with you to diagnose and fix the issue at a good rate. Especially with someone like me who has small windows of opportunity to fix issues on a tight schedule.
Reply from Les: Very happy we could assist you and thanks so much for the stars.
All the best.
I dropped in and asked the front desk if someone was available to torque my tires for me. The receptionist was VERY friendly and sweet. The man who torqued my tires was fast and also friendly. I'd definitely come back here for other auto needs if needed.
Reply from Les: Thank you for your kind words. Thank you for coming to see us and we hope to see you in the future. Have a wonderful day.
Not sure about any kind of service review, I just called to see how much it would cost to have rear brake pads replaced, the receptionist took all our information , as well as vehicle information and they said they'd get back to us, NEVER HEARD FROM THEM EVER AGAIN, so we went to Midas on 32ave to ask how much, they had us in and out of there in just over an hour at a descent price... I'm guessing business must be good if the service we were looking for just gets blown off and forgotten, COMMUNICATION is very important when running a business, so in saying that I don't think I'll further any attempt in using this place for any service on our vehicle, how can a trust a mechanic shop that doesn't communicate with potential business...
Reply from Les: Thank you much for your feedback we sincerely do our best to help all our client new and otherwise. Our deepest apologies with your experience. All the best.